Please take the time to read this before placing an order.
**All Orders ALWAYS require 100% payment upfront before I start on the order. I will provide you with an invoice through Square to pay upon receiving a custom order.
All orders will get a “proof” of the design after payment is received. This is your ONLY chance to check the spelling of names and approve you like the design. Once you approve of the proof it cannot be changed. If there is an error after you have approved of the design and I have placed it on your item, you may be charged the full price of the item to remake it, or the cost to fix the error. If the error is on my end I will ALWAYS gladly fix/replace it at no charge.
I do not offer refunds/cancellations once the item(s) have been ordered and paid. I try to start the orders within hours of a paid notice and therefore cannot offer refunds as supplies have most likely already been ordered.
I Offer Shipping!!! I ship USPS Priority Mail which includes a tracking number and $50 in insurance. If there is a problem with an order not arriving or arriving damaged please let me know ASAP and I will try and resolve the problem. This is the best way to ensure your item will arrive safe, as it will get out of the hands of the postal service the fastest.
Rush orders are subjected to a 25% rush order fee. I have a VERY quick turn around time so this does not come up often 🙂
Thank you so much for taking the time to read this and supporting my business!!
If you have something in mind that you would like made please contact me and I would be happy to take a look and see what I can do!!
Fill out the form to the right and Let’s Chat!
